I’m an engineer passionate about creating things from nothing, turning ideas into real, working systems that solve meaningful problems. I enjoy building applications that are practical, thoughtfully designed, and genuinely useful in everyday life. Whether it’s developing full-stack web apps, designing structured systems, or refining user experiences, I focus on creating tools that make an impact, simplify complexity, and provide real value.
Email: theesamwong@gmail.com
Phone: (415) 806-3781
I love learning about new technologies and challenging myself to think logically, methodically, and creatively. When building an idea, a user's experience is very important to me, so I strive to craft an interface that is innovative, visually appealing, and intuitive for everyone.
Name: Samuel Wong
Phone: (415) 806-3781
San Jose - California
- Directed daily operations and prioritized project deliverables with partner teams, ensuring on-time execution of high-impact test initiatives
- Centralized and standardized lab documentation, creating a comprehensive knowledge base for SOPs, troubleshooting guides, and system configurations; reducing “time-to-information” for technicians and improving autonomy
- Acted as the primary point of escalation for a team of Lab Technicians, providing advanced troubleshooting for complex hardware, software, and network infrastructure issues, minimizing system downtime
- Scaled operational capacity and cultivated team autonomy by implementing a self-service bug-filing process, empowering technicians to document and track their own tasks; reduced administrative bottlenecks, ensuring operational continuity, and increased team bandwidth by 20%
2025 - Present
San Jose - California
- Designed and installed custom lab test equipment to optimize network testing and troubleshooting processes, ensuring high efficiency in operations
- Wrote shell scripts to allow cross-platform functionality for sequential multi-label printing, improving team print efficiency
- Analyzed complex device test failures to identify patterns, reproducibility steps, and root causes, accelerating resolution timelines and reducing repeat defects
- Troubleshot ad-hoc and static testbeds, narrowing down the different layers of device communication, ensuring optimal test demand, frequently resulting in lab health above 90%
2023 - 2025
San Francisco - California
- Led contractor on-boarding presentation and setup for 20-30 new hires to ensure smooth hiring process
- Managed inventory sheets of toner, licenses, machines, and accessories that resulted in more organized data
- Troubleshooted new problems daily to build critical thinking and problem solving skills
2020 - 2020
San Francisco - California
- Led team to ensure 300+ customer orders were quick & precise resulting in customer satisfaction
- Ensured efficient workflow by organizing stock and workspace with Excel spreadsheets
2017-2018
San Bruno - California
2023 - 2026
San Francisco - California
- Full stack immersive web development course. Studied Ruby on Rails, Javascript, React, Redux, jQuery, HTML/CSS, SQL, TDD, OOP, design patterns and agile development.
2020 - 2021
San Francisco - California
Relevant Coursework :
- QA automation with Selenium Webdriver
- Ruby and Python courses
- Public Speaking
- Business Communication
- Computer Hardware and Systems
2019 - 2020